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LPEA offices are currently closed to the public due to the COVID-19 pandemic. Online, drive-through, and phone options are still available during normal business hours. As a critical business, LPEA is still fully operational to keep your power flowing.Read more
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Bill Pay Programs

LPEA members have multiple payment programs to help make paying your bill easy and convenient.

Budget Billing

Budget billing helps you avoid seasonal highs and lows with an even monthly payment.

To be eligible for this free program you must:

  • have had an account in your name for at least one year at the same service address
  • have an acceptable credit history
  • have a residential account (commercial accounts are not eligible)
  • enroll in the program in March or April of each year

Budget billing amounts are calculated in May based on your average utility bill across 12 months of use. Any bill credits, or amounts remaining at the end of each year, must be settled before restarting the program for another year.

If your use patterns dramatically increase or decrease during the billing year, please contact us to recalculate your monthly average (970) 247-5786.

Invoice Billing

Do you have more than one LPEA service account? If so, get rid of those extra billing statements and have all your charges billed on one detailed invoice. You can then pay your bills in one easy payment. Call us to see if you qualify for this service (970) 247-5786.

PrePay Accounts 

PrePay accounts allow you to pay upfront for your electricity use and avoid monthly bills. Text and/or email notifications will alert you when your balance is low and needs to be recharged. 

To qualify for a PrePay account, LPEA members must: 

  • have an automated meter installed on their service  
  • get verbal consent from the landlord before establishing prepay for the tenant (if a standing order exists on the account) 
  • pay a $25.00 to $65.00 non-refundable start-up fee  

Should a PrePay account go into a negative balance, no extra fees are required to reinstate power. Power will turn off automatically when the account goes into a negative balance and will turn on again when the account has a balance of more than $5.01. 

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Customer Service

970.247.5786 or 888.839.5732

Business Hours

Durango: Mon – Thu, 7:00 a.m. – 6:00 p.m.

Pagosa Springs: Mon – Thu, 7:00 a.m. – 5:00 p.m., closed 1:30-2:30

Social Media

©2021 La Plata Electric Association. A Touchstone Energy Cooperative

  • About Us
    • ABOUT LPEA
      • LPEA Information & Facts
      • Calendar of Events
      • LPEA History
      • Annual Reports
      • Cooperative Difference
      • Cooperative Principles
      • Employment & Career Opportunities
      • Leadership Team
      • Mission, Vision, Plan
      • Touchstone Energy
    • BOARD DIRECTORS
      • Board of Directors
      • Board of Directors Resources
      • Board of Directors Committees
      • Board Director Candidate Information
      • Annual Meeting
      • Voting Districts
    • POLICIES & REGULATIONS
      • LPEA Policies and Bylaws
  • Community
    • COMMUNITY PROGRAMS
      • Round Up Foundation
      • Energy Outreach Colorado
    • EDUCATIONAL PROGRAMS
      • Educational Electricity Programs
      • Electric Utility Terms
      • Scholarships
      • Cooperative Youth Leadership Camp
      • Youth Tour
        • 2019 Youth Tour Daily Blog
  • Electric Services
    • BILLING
      • Rates
      • COVID-19 Emergency Relief Fund
      • Bill Pay Programs
      • How to Pay Your Bill
      • Late Payments and Bill Pay Assistance
      • Capital Credit Refunds
      • On-bill Financing Program
      • SmartHub Application
    • RESIDENTIAL SERVICE
      • New Construction
      • Forms & Applications
      • AMI Meter Information
      • Time-of-Use Program
      • Undergound Utility Line Location
    • COMMERCIAL SERVICE
      • Commercial Service
  • Member Services
    • REBATE PROGRAMS
      • LPEA Rebate Programs
      • Electric Thermal Storage (ETS) Heater
    • ENERGY EFFICIENCY PROGRAMS
      • Together We Save
      • Energy Conservation Tips
    • LIGHTING
      • Area Light Rental
    • GREEN POWER
      • Green Power Program
    • LOCAL RENEWABLE GENERATION
      • On-Site Net Metering Program
      • Photovoltaics
      • REC Payment & Tax Incentives
      • Renewable Generation Forms
      • Colorado Renewable Portfolio Standard Compliance Report
      • Interconnection Standards
  • Safety
    • ELECTRICAL SAFETY
      • Surge Protectors
      • Electrical Safety Checklist
      • Electrical Safety Tips Quiz
    • ELECTRICAL SAFETY TIPS
      • Indoor Electrical Safety Tips
      • Outdoor Electrical Safety Tips
      • Severe Weather Safety Tips
        • Lightning Safety
      • Generator Safety
  • News & Outage Center
    • Latest News
    • COVID-19 Emergency Relief
    • LPEA Fact Checker
    • News Releases
    • WATT'S UP Member Newsletter
    • LPEA Wire Video Series
    • Outage Viewer Map
    • Power Outage Tips
    • Power Restoration Plan
    • Report An Outage
    • Standby Generator Requirements
    • Social Media Platforms
    • Outage Texting Service (OTS)
  • Contact Us