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LPEA offices are currently closed to the public due to the COVID-19 pandemic. Online, drive-through, and phone options are still available during normal business hours. As a critical business, LPEA is still fully operational to keep your power flowing.Read more
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    • ABOUT LPEA
      • Code of Excellence
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Code of Excellence

2020_05_22 Code of Excellence Logo_FINALS_RGB-01 (1)_0.jpg

On January 9, 2020 the staff of LPEA – about 100 union members and managers – and the International Brotherhood of Electrical Workers (IBEW) set in motion a new Code of Excellence program at LPEA. For nearly 70 members of Denver Local 111, which represents workers statewide, the Code of Excellence is a trademark program to bring management and workers together on issues of safety, professionalism, accountability, relationships, and quality.

LPEA's Code of Excellence

The IBEW Code of Excellence (COE) for the electrical industry is designed to ensure the highest standards of excellence on each and every IBEW workplace. Leaders and members commit to demonstrating the IBEW’s core values in everything they do.

Those core values are known as SPARQ:

  • Safety

  • Professionalism

  • Accountability

  • Relationships

  • Quality

With that as the objective, the goals of the program are to:

  • Create a culture where safety is a top priority

  • Hold one another accountable to the standards of excellence

  • Provide a mechanism for addressing issues on the job before they escalate

  • Promote a sense of pride in our work

The IBEW Code of Excellence is an IBEW program, designed to instill a sense of pride and professionalism in its members. Leaders and members of the IBEW who commit to the COE do so because they know that demonstrating the SPARQ values are what set us apart from other electrical workers. However, the IBEW has a long history of productive labor-management partnerships, and the IBEW Code of Excellence has proven successful when the employer partners with their union. When working together, the IBEW and its employers have created a solutions-driven and proactive program that benefits their members, employers, and communities.

When a local union commits to the IBEW Code of Excellence, there is a formal training program that has been implemented across the USA and Canada. LPEA staff have undergone training about the expectations and opportunities that align with the implementation of the IBEW Code of Excellence. Now that the program has been implemented, ongoing awareness and communication is a core component of keeping the values of the COE at the forefront of every job.

To learn more about the IBEW Code of Excellence, click here.

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Customer Service

970.247.5786 or 888.839.5732

Business Hours

Durango: Mon – Thu, 7:00 a.m. – 6:00 p.m.

Pagosa Springs: Mon – Thu, 7:00 a.m. – 5:00 p.m., closed 1:30-2:30

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©2021 La Plata Electric Association. A Touchstone Energy Cooperative

  • About Us
    • ABOUT LPEA
      • Code of Excellence
      • LPEA Information & Facts
      • Calendar of Events
      • Mission, Vision, Plan
      • LPEA History
      • Cooperative Difference and Principles
      • Power Supply
      • Leadership Team
      • Employment & Career Opportunities
      • Annual Reports
    • BOARD DIRECTORS
      • Board of Directors
      • Board of Directors Resources
      • Board of Directors Committees
      • Board Director Candidate Information
      • Annual Meeting
      • Voting Districts
    • POLICIES & REGULATIONS
      • LPEA Policies and Bylaws
  • Community
    • COMMUNITY PROGRAMS
      • Round Up Foundation
      • Energy Outreach Colorado
      • Grant Programs
    • EDUCATIONAL PROGRAMS
      • Educational Electricity Programs
      • Electric Utility Terms
      • Scholarships
      • Cooperative Youth Leadership Camp
      • Youth Tour
        • 2019 Youth Tour Daily Blog
  • Electric Services
    • BILLING
      • Go paperless!
      • Electric Energy Rates
      • Bill Pay Programs
      • How to Pay Your Bill
      • Late Payments and Bill Pay Assistance
      • Capital Credit Refunds
      • On-bill Financing Program
      • SmartHub Application
      • 2020 Rate Increase Resources
    • RESIDENTIAL SERVICE
      • New Construction
      • Forms & Applications
      • AMI Meter Information
      • Time-of-Use Program
      • Undergound Utility Line Location
    • COMMERCIAL SERVICE
      • Commercial Service
  • Member Services
    • REBATE PROGRAMS
      • LPEA Rebate Programs
      • Electric Thermal Storage (ETS) Heater
    • ENERGY EFFICIENCY PROGRAMS
      • Together We Save
      • Energy Conservation Tips
    • LIGHTING
      • Area Light Rental
    • GREEN POWER
      • Green Power Program
    • LOCAL RENEWABLE GENERATION
      • On-Site Net Metering Program
      • Photovoltaics
      • REC Payment & Tax Incentives
      • Renewable Generation Forms
  • Safety
    • ELECTRICAL SAFETY
      • Surge Protectors
      • Electrical Safety Checklist
    • ELECTRICAL SAFETY TIPS
      • Indoor Electrical Safety Tips
      • Outdoor Electrical Safety Tips
      • Severe Weather Safety Tips
        • Lightning Safety
      • Generator Safety
  • News & Outage Center
    • Latest News
    • LPEA Fact Checker
    • News Releases
    • WATT'S UP Member Newsletter
    • LPEA Wire Video Series
    • Outage Viewer Map
    • Power Outage Tips
    • Power Restoration Plan
    • Report An Outage
    • Standby Generator Requirements
    • Social Media Platforms
    • Outage Texting Service (OTS)
  • Contact Us