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LPEA offices are currently closed to the public due to the COVID-19 pandemic. Online, drive-through, and phone options are still available during normal business hours. As a critical business, LPEA is still fully operational to keep your power flowing.Read more
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Power Restoration Plan

Getting La Plata Electric Association, Inc. (LPEA) member-owners back on line. If a major storm hit LPEA’s system, here's a simplified look at how we would prioritize repairs and restore electric service.

 

As members of a cooperative, we have come to expect that if we lose electric service it will be restored within a few hours at most. But when a devastating event, like a tornado, ice or snow storm causes major damage to our electric distribution system, longer outages are unavoidable.

 

Crews work long, hard hours restoring service, but this task needs to be done methodically to be done safely.

 

Electric cooperatives follow a basic principle when it comes to restoring power: priority goes to the lines that will get the most people back in service and to critical facilities. This usually begins at the substation (maintained by Tri-State Generation & Transmission) with main feeder lines that can affect 300-3,000 members. Work continues out to tap lines, which may affect 20-200 members, and then to individual service lines affecting just 1-5 members.

 

PoweringUp.jpg

 

Please note: LPEA line crews may need to come out in the following days and weeks to make long-term repairs and rebuild sections of line that were severely damaged by the storm. This might mean you will find blinking clocks when you get home from work, or be notified of planned short-term outages to allow for repairs.

 

It might also mean tree-trimming crews will be in the area to make sure each right-of-way is clear of overhanging tree branches. Wind and ice storms can topple trees into power lines, which account for many of the outages in wooded areas.

 

When you see the orange diamond-shaped “Utility Work Ahead” or similar work signs along the road, be sure to slow down and give the line crews plenty of room to work. They might just be working on the electric distribution line that powers your home.

 

To learn the extent of damage from a major storm, check the Outage Viewer Map for current outage information.

 

If you ever have any questions about outages and repairs, or to report a power outage be sure to contact La Plata Electric Association, Inc. at (970) 247-5786.

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Customer Service

970.247.5786 or 888.839.5732

Business Hours

Durango: Mon – Thu, 7:00 a.m. – 6:00 p.m.

Pagosa Springs: Mon – Thu, 7:00 a.m. – 5:00 p.m., closed 1:30-2:30

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©2021 La Plata Electric Association. A Touchstone Energy Cooperative

  • About Us
    • ABOUT LPEA
      • Code of Excellence
      • LPEA Information & Facts
      • Calendar of Events
      • Mission, Vision, Plan
      • LPEA History
      • Cooperative Difference and Principles
      • Power Supply
      • Leadership Team
      • Employment & Career Opportunities
      • Annual Reports
    • BOARD DIRECTORS
      • Board of Directors
      • Board of Directors Resources
      • Board of Directors Committees
      • Board Director Candidate Information
      • Annual Meeting
      • Voting Districts
    • POLICIES & REGULATIONS
      • LPEA Policies and Bylaws
  • Community
    • COMMUNITY PROGRAMS
      • Round Up Foundation
      • Energy Outreach Colorado
      • Grant Programs
    • EDUCATIONAL PROGRAMS
      • Educational Electricity Programs
      • Electric Utility Terms
      • Scholarships
      • Cooperative Youth Leadership Camp
      • Youth Tour
        • 2019 Youth Tour Daily Blog
  • Electric Services
    • BILLING
      • Go paperless!
      • Electric Energy Rates
      • Bill Pay Programs
      • How to Pay Your Bill
      • Late Payments and Bill Pay Assistance
      • Capital Credit Refunds
      • On-bill Financing Program
      • SmartHub Application
      • 2020 Rate Increase Resources
    • RESIDENTIAL SERVICE
      • New Construction
      • Forms & Applications
      • AMI Meter Information
      • Time-of-Use Program
      • Undergound Utility Line Location
    • COMMERCIAL SERVICE
      • Commercial Service
  • Member Services
    • REBATE PROGRAMS
      • LPEA Rebate Programs
      • Electric Thermal Storage (ETS) Heater
    • ENERGY EFFICIENCY PROGRAMS
      • Together We Save
      • Energy Conservation Tips
    • LIGHTING
      • Area Light Rental
    • GREEN POWER
      • Green Power Program
    • LOCAL RENEWABLE GENERATION
      • On-Site Net Metering Program
      • Photovoltaics
      • REC Payment & Tax Incentives
      • Renewable Generation Forms
  • Safety
    • ELECTRICAL SAFETY
      • Surge Protectors
      • Electrical Safety Checklist
    • ELECTRICAL SAFETY TIPS
      • Indoor Electrical Safety Tips
      • Outdoor Electrical Safety Tips
      • Severe Weather Safety Tips
        • Lightning Safety
      • Generator Safety
  • News & Outage Center
    • Latest News
    • LPEA Fact Checker
    • News Releases
    • WATT'S UP Member Newsletter
    • LPEA Wire Video Series
    • Outage Viewer Map
    • Power Outage Tips
    • Power Restoration Plan
    • Report An Outage
    • Standby Generator Requirements
    • Social Media Platforms
    • Outage Texting Service (OTS)
  • Contact Us