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LPEA offices are currently closed to the public due to the COVID-19 pandemic. Online, drive-through, and phone options are still available during normal business hours. As a critical business, LPEA is still fully operational to keep your power flowing.Read more
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Can’t pay your electric bill? LPEA can help.

Can’t pay your electric bill? LPEA can help.

Monday | June 8, 2020
All News

Application period now open for $50,000 in residential bill-pay assistance

Residential members of La Plata Electric Association (LPEA) who cannot pay their electric bill due to COVID-related economic hardship, are now able to apply for support through the LPEA COVID-19 Emergency Relief Fund. The fund, approved by the LPEA Board of Directors in March 2020, provides one-time emergency financial assistance of up to $100 per residential member to persons who are usually self-sufficient but are unable to pay their electric bill due to COVID-19.

Members can apply online at: lpea.coop/covidrelief. Hard copy application forms are also available at the drive-through windows of LPEA’s offices in Durango and Pagosa Springs. To be qualified, applicants must hold an active residential account or sub-account within LPEA’s service territory and must carry a past due balance. Applicants should have a solid payment history with LPEA prior to COVID-19 and must provide documentation that their economic hardship is COVID related. Applications are due no later than Monday June 22nd at 5 p.m.

As there are not enough funds available to help all LPEA members in need, nor to clear all debt owed, LPEA asks its members to call 970-247-5786 to arrange flexible payment plans on past-due balances to avoid being disconnected. LPEA also encourages its members to explore other funds available for utility assistance at:

  • Southwest Colorado Disaster Assistance: swcoda.org

  • Pine River Shares: pinerivershares.org (970-884-6040)

  • Housing Solutions of the Southwest: swhousingsolutions.com (970-259-1086)

  • Durango/Bayfield Family Center: lpfcc.org (970-385-4747)

  • Low Income Energy Assist: colorado.gov/pacific/cdhs/how-do-i-apply (866-432-8435)

LPEA is a member-owned, not-for-profit, electric distribution cooperative serving La Plata and Archuleta, with segments of Hinsdale, Mineral and San Juan counties. LPEA is the fifth largest cooperative of 22 in Colorado, and aims to provide safe, reliable electricity at the lowest reasonable cost to its approximately 34,000 members. For additional information, contact LPEA at 970.247.5786. 

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Customer Service

970.247.5786 or 888.839.5732

Business Hours

Durango: Mon – Thu, 7:00 a.m. – 6:00 p.m.

Pagosa Springs: Mon – Thu, 7:00 a.m. – 5:00 p.m., closed 1:30-2:30

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©2021 La Plata Electric Association. A Touchstone Energy Cooperative

  • About Us
    • ABOUT LPEA
      • LPEA Information & Facts
      • Calendar of Events
      • LPEA History
      • Annual Reports
      • Cooperative Difference
      • Cooperative Principles
      • Employment & Career Opportunities
      • Leadership Team
      • Mission, Vision, Plan
      • Touchstone Energy
    • BOARD DIRECTORS
      • Board of Directors
      • Board of Directors Resources
      • Board of Directors Committees
      • Board Director Candidate Information
      • Annual Meeting
      • Voting Districts
    • POLICIES & REGULATIONS
      • LPEA Policies and Bylaws
  • Community
    • COMMUNITY PROGRAMS
      • Round Up Foundation
      • Energy Outreach Colorado
    • EDUCATIONAL PROGRAMS
      • Educational Electricity Programs
      • Electric Utility Terms
      • Scholarships
      • Cooperative Youth Leadership Camp
      • Youth Tour
        • 2019 Youth Tour Daily Blog
  • Electric Services
    • BILLING
      • Rates
      • COVID-19 Emergency Relief Fund
      • Bill Pay Programs
      • How to Pay Your Bill
      • Late Payments and Bill Pay Assistance
      • Capital Credit Refunds
      • On-bill Financing Program
      • SmartHub Application
    • RESIDENTIAL SERVICE
      • New Construction
      • Forms & Applications
      • AMI Meter Information
      • Time-of-Use Program
      • Undergound Utility Line Location
    • COMMERCIAL SERVICE
      • Commercial Service
  • Member Services
    • REBATE PROGRAMS
      • LPEA Rebate Programs
      • Electric Thermal Storage (ETS) Heater
    • ENERGY EFFICIENCY PROGRAMS
      • Together We Save
      • Energy Conservation Tips
    • LIGHTING
      • Area Light Rental
    • GREEN POWER
      • Green Power Program
    • LOCAL RENEWABLE GENERATION
      • On-Site Net Metering Program
      • Photovoltaics
      • REC Payment & Tax Incentives
      • Renewable Generation Forms
      • Colorado Renewable Portfolio Standard Compliance Report
      • Interconnection Standards
  • Safety
    • ELECTRICAL SAFETY
      • Surge Protectors
      • Electrical Safety Checklist
      • Electrical Safety Tips Quiz
    • ELECTRICAL SAFETY TIPS
      • Indoor Electrical Safety Tips
      • Outdoor Electrical Safety Tips
      • Severe Weather Safety Tips
        • Lightning Safety
      • Generator Safety
  • News & Outage Center
    • Latest News
    • COVID-19 Emergency Relief
    • LPEA Fact Checker
    • News Releases
    • WATT'S UP Member Newsletter
    • LPEA Wire Video Series
    • Outage Viewer Map
    • Power Outage Tips
    • Power Restoration Plan
    • Report An Outage
    • Standby Generator Requirements
    • Social Media Platforms
    • Outage Texting Service (OTS)
  • Contact Us